Career Questions and Answers
When an employer asks about my customer service skills in an interview, what should I say?
Asked by Toot
I have an interview for a job tomorrow and i really don't have much customer service skills. What can I say?
A:
Best Answer:
Focus on how you enjoy the process of problem solving, and completing projects. Customer service always involves helping to find solutions, so try focusing on that aspect.
A:
explain your people skills, i.e., you are a great communicator, listener, enjoy helping people find what they need and get what they want, or solve their problems.
how it gives you a sense of satisfaction when they leave the business thrilled with the excellent service they received and tell you so.
then give a good example of your best customer service position - even if was in a volunteer or school fund raising event etc.
Be sure to smile and speak just as you would to a customer you were helping.
good luck!
Answered by andi
A:
Have you ever worked in this area?
Customer service = solving problems, helping people to find solutions, direct people to the right "places" etc.
Good Luck,
Kempos
Answered by Kempos
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